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Carmel Hotel Reviews That Will Have You California Dreamin'

Whether it's one of our great vacation packages or easy access to Monterey Bay attractions like Fisherman's Wharf and Pebble Beach, travelers have fallen for Best Western Carmel's Town House Lodge. Warm hospitality, a quaint atmosphere and our focus on customer experience make us a local favorite. Take a few minutes to browse guest reviews of our Carmel, CA hotel. You won't want to settle for anywhere else for your next ocean-side getaway. 
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Service
Quality
Cleanliness
 
   Guest   •   February 17, 2021

The person at the ...

The person at the front desk is the most disgusting and rude person I've ever known he hang up the phone 2 times on me poor guy hates his jo
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  Guest   •   January 19, 2021

Terrible stay at this ...

Terrible stay at this hotel!!! Room was dirty/very outdated (dirty pillows). Grab and go breakfast included spoiled apples. To top it off, host (gentlemen) was extremely rude. If staying in the beautiful city of Carmel, please stay elsewhere
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  Guest   •   October 17, 2020

Horrible experience. Really Bad ...

Horrible experience. Really Bad pillows that were replaced next day with not much better. Neck hurts very bad now, and we couldn't sleep. Phone in room didn't work...called front desk with my cell but no answer and the lobby was locked and dark. First night had just one channel on the TV...remote replaced next day but after dinner we had no cable at all...and still none the next day. Refrigerator in the room so we could put dinner leftovers, but no microwave on the entire property to heat it up! It was 80 degrees in the room, and Carmel hotels have no AC!? Miserable stay...will never return. The manager did walk us to our room, which was the only good thing that happened
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  Guest   •   September 14, 2020

I would give it ...

I would give it a negative stars if i could.... The worst hotel in Carmel
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