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Carmel Hotel Reviews That Will Have You California Dreamin

Whether it's one of our great vacation packages or easy access to Monterey Bay attractions like Fisherman's Wharf and Pebble Beach, travelers have fallen for Best Western Carmel's Town House Lodge. Warm hospitality, a quaint atmosphere and our focus on customer experience make us a local favorite. Take a few minutes to browse guest reviews of our Carmel, CA hotel. You won't want to settle for anywhere else for your next ocean-side getaway.

All Reviews

Guest   •   November 19, 2025

I want to highlight ...

I want to highlight how accommodating the management is. Our trip was scheduled 2 days after the news that flights may be cancelled due to the 2025 government shutdown. We were concerned we would not be able to cancel our hotel in time for the normal 48-hour cancellation period if something were to happen with our flight. However, management extended this period 2 additional days, plenty of time for us to cancel our reservation in case our flight was cancelled or delayed. Everything went fine with our flight in the end, but we greatly appreciated how understanding and flexible they were!
Service
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Cleanliness
Guest   •   April 13, 2026

Clean, comfortable, and friendly.

Clean, comfortable, and friendly.
Service
Quality
Cleanliness
Guest   •   December 31, 2025

Abbiamo soggiornato a Carmel ...

Abbiamo soggiornato a Carmel durante un viaggio da San Francisco a Los Angeles. La scelta รจ stata casuale ma abbiamo trovato una gradita sorpresa, due gentilissime e simpatiche persone, i gestori, che con entusiasmo ci hanno fatto sentire subito i benvenuti. Basterebbero solo loro per dare 5 stelle! Torneremo sicuramente in occasione di un nostro prossimo viaggio. Grazie!
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Guest   •   June 21, 2026

The lady at the ...

The lady at the front desk was amazing! She made the check-in process, enjoyable and easy. She even gave me a personal tour of the property. The room is nicer than I expected and the location is great. Everything in downtown Carmel is with an easy walking distance. Just leave the car at the hotel.
Service
Quality
Cleanliness