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Carmel Hotel Reviews That Will Have You California Dreamin

Whether it's one of our great vacation packages or easy access to Monterey Bay attractions like Fisherman's Wharf and Pebble Beach, travelers have fallen for Best Western Carmel's Town House Lodge. Warm hospitality, a quaint atmosphere and our focus on customer experience make us a local favorite. Take a few minutes to browse guest reviews of our Carmel, CA hotel. You won't want to settle for anywhere else for your next ocean-side getaway.

All Reviews

Guest   •   April 15, 2022

Great!!!

Our stay at The Best Western in Carmel was simply wonderful. Sanjay is the epitome of what an owner/proprietor should be. He is welcoming, friendly, attentive, and gracious. He doesn’t just take your money, he offers you SERVICE. He is very knowledgeable of the best places to dine and even the best way to charge your EV. The property itself is located within walking distance of everything important in Carmel for those visiting. Food, wine, shopping and the beach are a few blocks away. The rooms are nice and CLEAN. They are not super fancy( Who cares? Carmel is about experiencing the CITY), but they are not run down either. Its simply a nice room at a fair price. The breakfast is more than enough for a quick bite. There is ample parking and the property is quiet. When we return, which will be SOON, we will be staying at THIS PROPERTY. It will be our “second home”.
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Guest   •   March 08, 2026

Fast and friendly service. Location ...

Fast and friendly service. Location Location Location!!
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Guest   •   May 03, 2026

The owners are very ...

The owners are very nice & helpful. The rooms are clean & comfortable. Definitely recommend! Very walkable as well, close to everything.
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Guest   •   November 19, 2025

I want to highlight ...

I want to highlight how accommodating the management is. Our trip was scheduled 2 days after the news that flights may be cancelled due to the 2025 government shutdown. We were concerned we would not be able to cancel our hotel in time for the normal 48-hour cancellation period if something were to happen with our flight. However, management extended this period 2 additional days, plenty of time for us to cancel our reservation in case our flight was cancelled or delayed. Everything went fine with our flight in the end, but we greatly appreciated how understanding and flexible they were!
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