FAQS

Everything You Need to Know for an Exceptional Stay

Find answers to common questions about your stay at Best Western Carmel’s Town House Lodge. From amenities like the seasonally heated outdoor pool and free Wi-Fi to room features including refrigerators and coffee makers, our FAQ page covers everything you need to know. Whether you’re curious about location, parking, accessibility, or check-in policies, we make it easy for you to plan a relaxing and getaway in beautiful Carmel.

Is Best Western Carmel’s Town House Lodge near golf courses?

Yes, the hotel is located near world-class golf courses like Pebble Beach Golf Links and Carmel Valley Ranch Golf Course, making it an excellent option for golf enthusiasts looking for a relaxing stay near some of the best courses in California.

What is the Carmel weather like?

The Carmel temperature ranges from 57-65 degrees year round. Spring in Carmel is cool and sunny; however, strangely enough, summer is the foggiest season. Fall is sunny and relatively warm in Carmel, while winter brings in occasional rain.

What local attractions are near Best Western Carmel’s Town House Lodge?

The hotel is just a short walk from popular attractions like Carmel Beach, the 17-Mile Drive, and Carmel Plaza. It's also close to world-renowned destinations like Pebble Beach Golf Links, making it an ideal choice for visitors looking to explore the area.

What are the best Carmel restaurants?

We have curated a list of Carmel dining options in the area that we highly recommend.

Do you have a map of Carmel?

We have a map of the local attractions here. Our front desk will be able to provide you with more information.

What are some things to do in the Carmel area?

From horseback riding on Pebble Beach to wine tasting at Carmel Road Winery, there are plenty of things to do around here! Find out more on our Things to Do page.

What are the best Carmel beaches?

As a seaside beauty, Carmel is lined with many beaches. Relax on a beach towel at the popular Carmel City Beach, or retreat to Carmel River State Beach, a very pet-friendly beach full of tide pools and marine life. If you're just here for the breath-taking views, consider visiting Point Lobos State Reserve. Read more about the beaches on our Things to Do page.

What are the nearby shopping areas in Carmel?

Carmel Plaza, an elegant outdoor shopping and dining destination, is only a four-minute walk away from our comfortable hotel. If you prefer shopping at boutiques, check out this list of chic and unique shops in the area.

Is the Hotel within walking distance of the Carmel beach?

The hotel is located just 0.9 miles from the Carmel beach and takes only 10 mins to walk.

What can we explore on a walk?

The hotel is located within walking distance to most of the places you want to visit including beach, art galleries , excellent restaurants and shops.

How close is the Hotel to Monterey Bay Aquarium?

The Monterey Bay Aquarium is 6 miles away from the Hotel location . Check out directions here

How far is the Pebble Beach Golf Links?

The Pebble Beach Golf links is a 11 mins drive and is just 2.9 miles away.

Does Best Western Carmel's Town House Lodge offer free Wi-Fi?

The Best Western Carmel's Town House Lodge offers complimentary Wi-Fi for guests, making it easy to connect with home and office while you travel.

Do you offer specials or packages?

The Best Western Carmel's Town House Lodge offers specials, packages, and hotel deals to simplify travel planning. Reserve one of our specials to enjoy our best savings.

Does Best Western Carmel's Town House Lodge have a pool?

The hotel offers a seasonally heated pool. Guests also enjoy complimentary poolside towels.

Does Best Western Carmel's Town House Lodge offer accessible rooms?

The hotel offers accessible rooms and common areas for guests with disabilities. Get more information about the features of our accessible rooms, common areas, and special services on the Accessibility Page or call us at 831-624-1261.

What is the closest airport to the Best Western Carmel's Town House Lodge?

The closest airport to the hotel is Monterey Regional Airport, located 6.2 miles away and approximately a nine-minute journey by taxi.

What types of rooms are available at Best Western Carmel’s Town House Lodge?

Best Western Carmel's Town House Lodge offers well-appointed guest rooms and suites with free Wi-Fi, flat-screen TVs, coffee makers, and comfortable bedding. The spacious accommodations are perfect for leisure and business travelers, providing a cozy atmosphere in the heart of Carmel-by-the-Sea, just minutes from local attractions.

Does Best Western Carmel’s Town House Lodge offer free Wi-Fi?

Yes, the hotel offers complimentary high-speed Wi-Fi throughout the property, making it easy for guests to stay connected. Whether you're working remotely or sharing vacation moments with family and friends, the free Wi-Fi ensures a seamless experience.

Does the hotel have a street number for the physical address?

Carmel Village does not have street numbers so if you are trying to plug the address into your GPS, please search the hotel by business name or phone number.

Does your hotel allow pets?

Although Carmel is a very pet-friendly place, our hotel does not allow pets. Please visit www.stayincarmel.org to show lodging places that allows pets.

Does Best Western Carmel's Town House Lodge have free breakfast?

Our hotel offers a complimentary breakfast with fresh waffles, cereals, yogurt, pastries, fruit, coffee, orange juice, and milk. The selection changes from day to day, so you will always wake up to something a little different!

Do your guest rooms have air conditioning?

Due to the cool breeze in Carmel all year round, guest rooms do not come with air Conditioning. No hotels in Carmel provide air conditioning. However, our Guest rooms are equipped with portable oscillating fans.

What are the hotel's office hours?

Although the hotel is staffed 24 hours of the day, our lobby hours are from 8:00 A.M. to 10:00 P.M.

Where can I get pool towels?

Pool towels are available in the lobby.

What is the hotel's cancellation policy?

Although the general hotel cancellation policy is 72 hours and for special events it is 30 days for the full deposit, cancellation policy may vary depending on the rate plan and booking source. Please review the cancellation policy from the booking source.

Does your hotel have an elevator?

Our hotel is a two-story building and does not have elevator access.

Can we guarantee a room on the ground floor while making a reservation?

The only rooms that are guaranteed on the ground floor are our Single Queen bed accessible rooms, for which you have to make reservation for that room type. We can put a request in the reservation for upstairs or downstairs, strictly based on availability.

What is the number for internet technical support?

We have 24-hour internet support, which you can reach at 1-888-999-1282.

What is the check-in and check -out time?

The check in time is 3:00 pm and check out time is 11:00am.

Does the Hotel have Air conditioning?

Hotel does not require A/C as Carmel experiences the pacific breeze all year round. However hotel provides oscillating tower fans in each of the guest rooms.

What is the menu for the breakfast?

Enjoy a hot and healthy complimentary breakfast each morning of your hotel stay. Our menu includes Belgian waffles, breakfast meats, fresh fruits, fruit juices, your choice of breads, baked local pastries, English muffins, bagels and cream cheese, hard-boiled eggs, yogurt, slow cooked oatmeal with toppings, several cold cereals, coffee, teas and hot chocolate.

Does the Hotel offer free parking?

Hotel does offer complimentary parking and is based on first come first serve basis. Additional parking is also available on street. Our staff can provide further information upon registration.