[Skip to Content]Privacy Policy
Skip to main content
ReservationsLowest Rates Guaranteed

Q
Does you hotel have complimentary breakfast?

A Yes, our complimentary breakfast is served fresh every morning from 6:30 am to 10:00 am on both weekdays and weekends.  

Q
What is the Carmel weather like?

A The Carmel temperature ranges from 57-65 degrees year round. Spring in Carmel is cool and sunny; however, strangely enough, summer is the foggiest season. Fall is sunny and relatively warm in Carmel, while winter brings in occasional rain.

Q
What are the best Carmel restaurants?

A We have curated a list of Carmel dining options in the area that we highly recommend.

Q
Do you have a map of Carmel?

A We have a map of the local attractions here. Our front desk will be able to provide you with more information.

Q
What are some things to do in the Carmel area?

A From horseback riding on Pebble Beach to wine tasting at Carmel Road Winery, there are plenty of things to do around here! Find out more on our Things to Do page.

Q
What are the best Carmel beaches?

A As a seaside beauty, Carmel is lined with many beaches. Relax on a beach towel at the popular Carmel City Beach, or retreat to Carmel River State Beach, a very pet-friendly beach full of tide pools and marine life. If you're just here for the breath-taking views, consider visiting Point Lobos State Reserve. Read more about the beaches on our Things to Do page.

Q
What are the nearby shopping areas in Carmel?

A Carmel Plaza, an elegant outdoor shopping and dining destination, is only a four-minute walk away from our comfortable hotel. If you prefer shopping at boutiques, check out this list of chic and unique shops in the area.

Q
Is the Hotel within walking distance of the Carmel beach?

A The hotel is located just 0.9 miles from the Carmel beach and takes only 10 mins to walk.

Q
What can we explore on a walk?

A The hotel is located within walking distance to most of the places you want to visit including beach, art galleries , excellent restaurants and shops.

Q
Do you offer discounts on Monterey Bay Aquarium tickets?

A Our Monterey Bay Aquarium package offers 2 Tickets to the Aquarium valid for 2 days with express entrance . Two night minimum is required to book the package. Tickets are also available for purchase at front desk  Call us to avail this package now.

Q
How close is the Hotel to Monterey Bay Aquarium?

A The Monterey Bay Aquarium is 6 miles away from the Hotel location . Check out directions here

Q
How far is the Pebble Beach Golf Links?

A The Pebble Beach Golf links is a 11 mins drive and is just 2.9 miles away.

Q
Does the hotel have a street number for the physical address?

A Carmel Village does not have street numbers so if you are trying to plug the address into your GPS, please search the hotel by business name or phone number.

Q
Does your hotel allow pets?

A Although Carmel is a very pet-friendly place, our hotel does not allow pets. Please visit www.stayincarmel.org to show lodging places that allows pets.

Q
Does Best Western Carmel's Town House Lodge have free breakfast?

A Our hotel offers a complimentary breakfast with fresh waffles, cereals, yogurt, pastries, fruit, coffee, orange juice, and milk. The selection changes from day to day, so you will always wake up to something a little different!

Q
Do your guest rooms have air conditioning?

A Due to the cool breeze in Carmel all year round, guest rooms do not come with air Conditioning. No hotels in Carmel provide air conditioning. However, our Guest rooms are equipped with portable oscillating fans.

Q
What are the hotel's office hours?

A Although the hotel is staffed 24 hours of the day, our lobby hours are from 8:00 A.M. to 10:00 P.M.

Q
Where can I get pool towels?

A Pool towels are available in the lobby.

Q
What is the hotel's cancellation policy?

A Although the general hotel cancellation policy is 72 hours and for special events it is 30 days for the full deposit, cancellation policy may vary depending on the rate plan and booking source. Please review the cancellation policy from the booking source.

Q
Does your hotel have an elevator?

A Our hotel is a two-story building and does not have elevator access.

Q
Can we guarantee a room on the ground floor while making a reservation?

A The only rooms that are guaranteed on the ground floor are our Single Queen bed accessible rooms, for which you have to make reservation for that room type. We can put a request in the reservation for upstairs or downstairs, strictly based on availability.

Q
What is the number for internet technical support?

A We have 24-hour internet support, which you can reach at 1-888-999-1282.

Q
What is the check-in and check -out time?

A The check in time is 3:00 pm and check out time is 11:00am.

Q
Does the Hotel have Air conditioning?

A Hotel does not require A/C as Carmel experiences the pacific breeze all year round. However hotel provides oscillating tower fans in each of the guest rooms.

Q
What is the menu for the breakfast?

A Enjoy a hot and healthy complimentary breakfast each morning of your hotel stay. Our menu includes Belgian waffles, breakfast meats, fresh fruits, fruit juices, your choice of breads, baked local pastries, English muffins, bagels and cream cheese, hard-boiled eggs, yogurt, slow cooked oatmeal with toppings, several cold cereals, coffee, teas and hot chocolate.

Q
Does the Hotel offer free parking?

A Hotel does offer complimentary parking and is based on first come first serve basis. Additional parking is also available on street. Our staff can provide further information upon registration.
AAA
The World's Largest Hotel Chain®.
Each Best Western® branded hotel is independently owned and operated. ©2002-2018 Best Western International, Inc. All rights reserved.
Back to top