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Cleanliness Commitment
Our Cleanliness Commitment

Our Safety Commitment at Best Western Carmel's Townhouse Lodge

Our stunning coastal hotel in Carmel Downtown awaits you with enhanced cleaning protocols, minimum contact exposure, and tons of preventative measures. Experience warm hospitality combined with safety measures to ensure you have a safe and peaceful stay with us.

Responsible Hospitality

Responsible Hospitality

Be assured that we remain committed to the Best Western We Care Clean Program. We have been following industry-leading cleaning standards to ensure the safety of our guests. Our check-in and check-out processes are aligned with the current situation, and our safety protocols also reflect the same.

Before You Arrive

Before You Arrive

  • Common Areas
  • Rooms + Suites
  • Dining
  • Staff

Travel Safely

We encourage all guests and employees to continue to take precautions, including frequent hand washing, social distancing, and covering coughs and sneezes to prevent the spread of the coronavirus. More prevention measures may be found on the CDC website.

Wishing you good health and safe travels!

Handwash

Handwash

social distancing

Social Distancing

Wear Mask

Wear Mask

Play and Stay Local

Play and Stay Local

You don't have to travel far to enjoy Carmel Downtown's beautiful outdoors and recreation. Best Western Carmel's Townhouse Lodge is located within minutes of a number of local area attractions and activities to indulge in safely, nearby including:

  • Big Sur
  • Carmel River State Beach
  • Mad Dogs & Englishmen bicycle rentals
  • 17 Mile Drive 
  • Pebble Beach
  • Point Lobos Hiking Trail
  • Carmel Mission

In the Words of Our Guests

""The staff made it a point to ensure that everything was spotless, and our safety was attended to every step of the way!""

Traveler’s Insights

  • cleaning the guest rooms
    What extra measures are being taken while cleaning the guest rooms?
    Hotel and guest rooms are disinfected using the disinfectant product from Ecolab, a Best Western approved vendor. We are also using state of art Electrostatic spraying technology to disinfect the guest rooms.
  • What does the hotel do for housekeeping services?
    What does the hotel do for housekeeping services?
    As per CDC recommendations, daily Housekeeping service has been suspended for guests staying less than three nights; towels, trash removal, and other items are always available upon request.
  • Is there free parking at the hotel?
    Is there free parking at the hotel?
    The hotel has free On-Site parking. Also, additional FREE parking is available on the street.
  • Does guests have to wear face coverings at the hotel?
    Does guests have to wear face coverings at the hotel?
    Guests and staff are required to wear face coverings in all common areas of the hotel, including at check-in at the front desk.